We are THE MUG FACTORY & not MUG FACTORY

We would like to set the records straight we are THE MUG FACTORY and not MUG FACTORY.

Every we day we get emails from Mug Factory customers their mugs have faded and cracked then when we open the images its not our mugs the shapes are different to our plus we only sell online.

Hi, I was given one of your mugs as a gift. the Jack Russell with red sun glasses on. I put it in warm water to wash it and it's faded to a mist. I'm very disappointed. I've got pic of it

can't seem to upload pics on here
Bev Cook

WED 9:33 AM



The MUG Factory
Hi we are the mug factory not mug factory. We only sell online mug factory buy cheap mugs from China that fade and crack in hot water they are now calling them selves card factory take a look at our website you will know it’s not been bought from us best wishes Paul Harding

Thanks

The MUG Factory
Www.themugfactory.co.uk

Brilliant x thanks xxx

The MUG Factory
You have consumer rights